A small group of Chicago clothing retailers is challenging convention by offering their low-wage, mostly part-time workers a list of perks normally reserved for management: flexible hours, time off when needed, and a locked-in schedule of shifts that allows workers to plan a full month, rather than a few days, in advance.If researchers are correct, higher worker satisfaction at those stores will boost employee morale, retention rates, and productivity, pushing labor costs down and revenues up. Meanwhile, employees will report reduced stress, better physical and mental heath, and stronger relationships with family and friends.
